Yes, NEPTUNE can be installed over most existing hard surface flooring. The exceptions are laminate, floating floors (not glued down) of any type, loose lay, and perimeter fastened sheet vinyl. These types of flooring should be removed prior to installing NEPTUNE. You can also install over tiles, as long as it is not a floating installation. The existing floors still have to meet the level requirements, which is no more than a 3/16”/5 mm difference in a  10 ft / 3 m span. Please see NEPTUNE installation instructions for further details.

Important: Never install NEPTUNE over carpet.

Neptune flooring features a natural embossed and embossed in register synchronized surface, which mimics the grain of real wood, as well as stone.

While no similar flooring is guaranteed against scratching or loss of gloss, Neptune is textured with a medium graining and a tough wear layer for durability. We warrant that Neptune will not stain from pet (domestic cat or dog) stains, including urine, feces and vomit, providing it is cleaned within 24 hours!

Rarely do we see indentation issues with NEPTUNE. Most indentations can be avoided by ensuring there are no heavy rolling loads over the floor, and using traditional installation methods when moving heavy items (e.g. use a smooth plywood panel when rolling in refrigerators, etc). Also common-sense use of floor protectors under furniture legs, mats under rolling chairs, etc. are also recommended.

NEPTUNE is safe for you and your loved ones. All NEPTUNE floors are subjected to rigorous tests by Third Party Laboratories that are designed to ensure all NEPTUNE products meet the highest standards and do not harm interior air quality. This means our products do not release harmful amounts of VOCs (Volatile Organic Compounds) into living environments. NEPTUNE is also 100% free of harmful plasticizers, such as ortho-phthalates.

These rigorous controls have resulted in the GREENGUARD Environmental Institute to certify all NEPTUNE floors worldwide with their highest certification: GREENGUARD Gold.

GREENGUARD Gold Certification offers the strictest certification criteria, considering safety factors to account for sensitive individuals (such as children and the elderly), and ensures that a product is acceptable for use in environments such as schools and healthcare facilities. It is referenced by both The Collaborative for High Performance Schools (CHPS) and the Leadership in Energy and Environmental Design (LEED) Building Rating System.

Yes, NEPTUNE Sound Insulation Class is very good with an IIC rating of 66 dB (ASTM E492-09, 4 mm product without backing). Walking sound is a lot softer and quieter compared with most hard surface floor coverings such as ceramic, wood or laminate flooring.

Neptune is a rigid core flooring that is made up of five distinct layers, each working in partnership to create a floor that is not only 100% waterproof, but one that will stand up the tough demands of your daily life!

 What makes NEPTUNE so effective?

Two aspects make NEPTUNE core very different from LVT or WPC (two of the more common hard-surface glue-less flooring categories):

– It contains 0% plasticizers, which are chemical additives which make PVC soft and flexible

– Its limestone based

The combination of these two features makes it rigid and much more stable to temperature variations, as well as sunlight.

The pre-attached backing options (such as cork or a sound absorbing pad) can offer extra noise resistance attributes versus traditional laminates or click vinyl planks.